ayana-book.com

ayana-book.de

General Terms and Conditions

Ayana-book.com is an online store for selected literature, CDs and DVDs.

Full address:
ayana-book.com
Sarah Kreuz
Ziegenhainer Str. 34a
07749 Jena
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Order:
directly in the store via the shopping cart

minimum order value:
none

delivery times:
as soon as possible

Shipping costs:
consist of the current prices of the Deutsche Post and costs for packaging material

Invoice:

Payment within 30 days after receiving the invoice, then the goods will be shipped

Complaint:
Information about damaged goods please within 8 days via This email address is being protected from spambots. You need JavaScript enabled to view it.

Some items (especially books) are made in India/Sri Lanka and often do not meet European standards. Minor blemishes are therefore taken into account with low selling prices.

Exchange:
More and more publishers are doing away with shrink-wrapping, which is harmful to the environment. Items not shrink-wrapped in plastic film are not grounds for exchange unless the merchandise has obvious defects.

Retention of Title:
All goods remain the property of ayana-book.com until full payment has been received.

Privacy Policy:
Only data necessary to process orders will be stored, it will not be shared or sold.